Reservation & Cancellation/Refund Policy

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Reservation & Cancellation/Refund Policy

Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly.

Check-in time is 12:00 pm, Check-out time is 11:00 AM.

No show will result in complete forfeiture of the amount. Security Amount is to be deposited at the time of check in. NO Power backup for AC. Towels and Soaps are NOT provided. Extra mattress is not provided for Extra person. In case extra mattress is required, the guest has to select Extra Mattress option and make payment for the same at the time of booking.

Estimated Time of Arrival listed above is in 24 Hour Railway Format. Guests are requested to take note of the same and indicate their Time of Arrival accordingly.

Reservation Charges is Non-Refundable.

Special Request given at the time of booking is NOT BINDING on the Hotel.
It is mandatory for guests to present valid photo identification upon check in.
The Credit Card Holder must be one of the travelers.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Acceptance of this policy implies the acceptance of all policies listed in the website, viz., Privacy Policy, Terms & Conditions & Cancellation & Refund Policy etc.

Rescheduling/Cancellation Policy:
(i) Rescheduling/Cancellations will be considered only if the request is received at our end at least 72 hours prior to check in. Rescheduling is done ONLY ONCE and is subject to availability.
(ii) Non-adherence to the prescribed time limit set will automatically lead to forfeiture of the complete amount.
(iii) Booking can be rescheduled for ONLY ONE TIME for up to 45 days of the original check in date, subject to availability.
(iv) This Rescheduling is not transferrable and the persons originally intended to travel earlier shall only be allowed to check in.
(v) In case it is established that the persons checking in are different from the entitled ones, booking amount shall be completely forfeited. Then the guests have to pay complete booking amount to check in.

Refund Policy
75% of the Basic Reservation Amount excluding Reservation & Convenience Charges shall be refunded within 10 working days.